Refund Policy for Subscriptions
Thank you for choosing our app. We are committed to providing an exceptional learning experience, and we want you to be fully satisfied with our services. However, we have a No Refund policy once a subscription has been processed. Please read the following details regarding our refund policy:
1. No Refunds After Subscription PaymentOnce a subscription is purchased and payment is successfully processed, no refunds will be issued under any circumstances. This applies to both one-time payments and recurring subscription payments (e.g., monthly, yearly). By subscribing to the app, you acknowledge and accept that you are making a non-refundable purchase.
2. Subscription Renewal
For subscriptions that renew automatically, you will be notified in advance of the renewal date. If you choose to cancel your subscription before the next renewal period, you will retain access to the app until the end of your current billing cycle, but no refund will be issued for the unused portion of the subscription.
3. Trial PeriodIf you are using a free trial of our app, the free trial period will be specified at the time of registration. If you decide not to continue with the subscription after the trial, ensure that you cancel it before the trial period ends to avoid any charges. Once the trial ends and the subscription begins, our No Refund policy applies.
4. Technical Issues and Account Assistance
In case you face any technical issues or difficulties with the app, we encourage you to reach out to our support team for assistance. While we will do our best to resolve any issues or concerns you may have.
5. Exceptional Circumstances
We understand that there may be exceptional circumstances in which a refund request could be considered. These will be reviewed on a case-by-case basis at our discretion. However, we emphasize that our standard policy is to not issue refunds after a subscription payment has been made.
6. Subscription Cancellations
You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will prevent future billing, but no refunds will be given for any past payments or for the remaining time on the current billing cycle. No refunds will be provided for any unused portion of the subscription period.
7. Contacting Support
If you have any questions about your subscription or would like assistance with cancellation, please feel free to contact our support team at support@stetthups.com. We are here to help you with any issues you may have related to your subscription.
8. Agreement to Policy
By subscribing to our app, you confirm that you have read and understood this refund policy, and agree to the terms and conditions outlined herein.
9. Contact Us
• Email: support@stetthups.com• Phone: +91 90542 22901We appreciate your understanding of our policies and thank you for being a valued member of our Stetthups community.
Refund and Returns Policy
Refund Policy for StetthUps Scrubs
At StetthUps, we strive to provide high-quality scrubs that meet your expectations. However, if you are not fully satisfied with your purchase, our refund policy ensures a smooth and hassle-free experience.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
1. The item must be returned within 7 days of the delivery date.
2. The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
3. Proof of purchase (order confirmation or receipt) must be provided.
Non-Refundable Items
We do not accept returns or provide refunds for:
1. Customized or personalized scrubs unless they are defective or damaged upon arrival.
2. Scrubs that have been worn, washed, or altered.
3. Items returned beyond the 7-day return window.
Refund Process
1. Initiating a Return:
To initiate a return, please contact us at [email/contact details] with your order details and reason for return.
2. Return Approval:
Once your return request is approved, we will provide you with the return shipping address.
3. Shipping Costs:
• If the return is due to a defect or error on our part, we will cover the return shipping costs.
• For other returns, the customer is responsible for return shipping charges.
4. Inspection and Refund:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please initiate a return and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the defect. We will arrange for a replacement or full refund as per your preference.
For any queries or assistance, please contact us at:
• Phone: +91 90542 22901
• Email: support@stetthups.com
We value your trust and look forward to serving you again!
— StetthUps Team
